Refund policy

Digital Products Policy – No Returns or Refunds

Thank you for shopping at Persevera Academy. Please note that we exclusively sell digital products (such as downloadable files, digital content, or access-based media). Due to the nature of digital goods, all sales are final.

No Returns or Exchanges

Once a digital product has been purchased and the download/access link has been delivered, we do not accept returns, exchanges, or cancellations.

Non-Refundable Policy

We do not issue refunds for digital products once the order is confirmed and the product has been sent. By purchasing, you agree to this policy and understand that all digital items are non-refundable and non-returnable.

Technical Issues

If you experience any issues with the download or access to your digital purchase, please contact us at perseveraacademy@outlook.it. We are happy to assist with resolving technical problems or ensuring you receive your digital item properly.

EU 14-Day Right of Withdrawal

Please note: Under Article 16(m) of the EU Consumer Rights Directive, the 14-day withdrawal period does not apply once the digital content has been delivered and download or access has begun with your consent. By completing your purchase, you acknowledge and agree that you lose your right of withdrawal once the product is delivered digitally.